Frequently Asked Questions

If you have any questions, please check to see if it is covered below. If not, it might also be worth checking our Terms & Conditions. If your questions is still not covered, please don’t hesitate to contact us.

Delivery

If your question isn’t covered below, please contact us using the link at the top of this page.

How much is delivery?

We charge a flat various rates for delivery depending on what items you purchase from us. You will be able to see the postage cost on the “View Cart” page as you add or remove products the postage price will update. You will also see it on the checkout page.

Where do you deliver?

We currently deliver to the UK mainland only.

Why are the air rifles / pistols missing from my order?

Due to the police restrictions and government laws the purchasing of air rifles, air pistols and accessories we are unable to send them via mail order. We have already tried to contact you regarding collection / delivery for these items. Please check your email inbox and telephone answer machine, or contact us.

How long does delivery take?

We aim to dispatch all orders within 3 to 5 working days, so please allow around 7 days for your order to arrive. If you need your goods quicker, please contact us.

Product Returns & Order Cancellation

If your question isn’t covered below, please contact us using the link at the top of this page.

How do I cancel my order?

If you need to cancel your order, please contact us quoting your order number and reason for cancelling.

I’m not happy with a product, can I return it?

Yes, please read our returns policy on the Terms & Conditions page.

What do I do if a product is faulty or doesn’t match it’s description?

Please read our returns policy on the Terms & Conditions page.

Your Website

If your question isn’t covered below, please contact us using the link at the top of this page.

Can I use text / images from this site?

All product images, text description, logos and company name found in this website belongs to Your Blades. You may download and print the content for personal use. Any reproduction of the content either in the form of printed material or publish online in other websites is prohibited. If you need to use any of the content stated herein, you must obtain prior permission from us.